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An remote workforce management system is an effective tool that seamlessly combines time and business metrics to enhance organisational performance. It lets companies integrate key performance indicators into the software for valuable insights, facilitating comparisons across various time dimensions, inter-team and inter-operator assessments. Software, like that provided by ProHance, offers normalisation for different work types, target vs. achievement analysis, and smooth third-party integration. ProHance excels in offering this comprehensive solution for optimising workforce management and enhancing business outcomes.