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Digital world, customer expectations are sky-high. Instant responses, real-time updates, and personalized communication are no longer optional — they are essential.
WhatsApp Chatbots have emerged as powerful tools for businesses to automate, scale, and personalize customer interactions. At iShine, we help brands unlock advanced chatbot features that elevate both customer satisfaction and operational efficiency.
Let’s explore some of the most impactful use cases:
A. Transactional Automation
Automating routine transactional communications not only saves time but also enhances the customer experience. No more delays in confirmations or invoices!
✅ Features:
- Order Confirmations, Invoices & Receipts
Automatically send messages once a customer places an order, makes a payment, or needs a receipt. - Triggered via Webhook/API
Integrate your CRM, e-commerce platform, or payment gateway to trigger these messages automatically — no manual intervention required.